Terms of service

1. Use of Our Website

By using our site, you agree to use it only for lawful purposes. You may not attempt to interfere with the website’s security, functionality, or any transactions.

2. Products

All Kool_Tiezz items are custom-created. Colors, patterns, and designs may vary slightly due to screen differences or customization processes. We reserve the right to update or discontinue products at any time.

3. Orders & Payments

All orders must be paid in full at the time of purchase. Kool_Tiezz reserves the right to cancel or refuse an order if fraudulent activity is suspected.

4. Refunds & Exchanges

Kool_Tiezz does not offer refunds on any purchase. However, we do allow exchanges in the form of store credit, which never expires and can be used toward any future purchase.

5. Shipping

Processing and shipping times may vary. Kool_Tiezz is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.

6. Intellectual Property

All logos, designs, images, and content on the Kool_Tiezz website are owned by Kool_Tiezz and may not be copied, reproduced, or used without written permission.

7. Privacy

We respect your privacy. Any personal information provided will be used solely for order fulfillment and communication. We do not sell or share customer data.

8. Limitation of Liability

Kool_Tiezz is not liable for any damages, losses, or issues arising from misuse of products or from accessing the website.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the site means you accept any revisions.